Clay Studio Shipping & Returns
Clay Studio Shipping & Returns
Thank you for supporting handmade creations from the AppaLuxe Clay Studio. Each piece is carefully crafted, packaged, and prepared with attention to detail before making its way to you.
Shipping
Ready-to-Ship Clay Pieces
Ready-to-ship items are packaged and shipped within 3–5 business days after your order is placed.
Made-to-Order Clay Pieces
Made-to-order clay pieces require additional creation time and typically ship within 7–14 business days after your order is placed.
Please note that processing times do not include shipping transit time.
Orders Including Press-On Nails
If your order includes both clay pieces and press-on nails, your items may ship separately depending on completion times. You will receive tracking information as items become available.
Returns & Exchanges
Because each AppaLuxe Clay Studio piece is handmade in small batches, we are unable to accept returns or exchanges due to preference, sizing, or change of mind.
If your item arrives damaged or there is an issue with your order, please contact us within 7 days of delivery with your order number and photos of the item so we can help make it right.
Please note that handmade pieces may include slight variations in color, texture, and shape. These unique details are part of the beauty of handmade craftsmanship and are not considered defects.
Final Sale Items
Custom clay pieces, personalized items, and discounted or clearance items are final sale.
We appreciate your understanding and your support of small-batch handmade work. Every AppaLuxe Clay Studio piece is created with care, and we hope it brings a little beauty and joy to your everyday.