Shipping Policy

At AppaLuxe, LLC, we prioritize the satisfaction of our customers and aim to provide a seamless shopping experience. We understand that shipping accountability is an important aspect of the e-commerce process, and we want to ensure that you are well-informed about our policies.

 

All orders are shipping using USPS Ground Shipping that includes a tracking number. Orders can be upgraded to First Class via USPS at the customers request and will be charged the current First Class USPS rate at checkout.

 

Once your order has been shipped, we want to clarify that AppaLuxe,LLC hands over all accountability for the package to USPS, the United States Postal Service. USPS is responsible for the safe and timely delivery of your package to the designated address.

 

It is important to note that AppaLuxe,LLC does not provide coverage for any lost or stolen packages that may occur during the shipping process. We understand that such situations can be frustrating, and we apologize for any inconvenience caused.

 

If your package goes missing or you suspect it has been stolen, we recommend reaching out to USPS directly. They have the necessary resources and expertise to assist you in locating your package. When contacting USPS, please provide them with your tracking number, as this will help them in their investigation and provide you with the most accurate information. On average USPS requires 14 business days to attempt a recovery of a lost package after you’ve filed a claim with them.

USPS is committed to resolving any issues related to lost or stolen packages and will work diligently to assist you. They have established procedures in place to handle such situations and will provide you with the necessary guidance and support.

 

At AppaLuxe,LLC, we value transparency and want to ensure that you have a clear understanding of our shipping accountability policy. We strive to provide the best possible service to our customers, and we appreciate your understanding and cooperation in these matters.

If you have any further questions or concerns regarding our shipping accountability policy, please do not hesitate to contact our customer support team at appaluxellc@gmail.com. We are here to assist you and address any queries you may have.